Privacy Policy

Privacy Policy:

Welcome to Timestone! This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ( and use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you place an order or register an account on our website.

1.2 Usage Data: We automatically collect certain usage data when you interact with our website, such as your IP address, browser type, operating system, pages visited, and referring URL. This helps us analyse and improve our website’s performance and user experience.

  1. How We Use Your Information:

2.1 Order Processing: We use your personal information to process your orders, fulfil your requests, and provide customer support. This includes order confirmation, shipping, and addressing any inquiries you may have.

2.2 Communication: We may use your email address to send you important updates, such as order status, product information, and promotional offers. You can opt-out of promotional emails at any time.

2.3 Analytics and Improvement: We analyse usage data to improve our website’s functionality, content, and user experience. This data helps us understand how visitors interact with our site and make informed decisions to enhance our services.

2.4 Legal Compliance: We may use and disclose your personal information as required by law or in response to legal requests, court orders, or to protect our rights and the rights of others.

  1. Data Security:

We take reasonable measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses encryption technology to protect sensitive data during transmission.

  1. Third-Party Sharing:

We may share your personal information with third-party service providers to facilitate order processing, payment processing, and shipping. These service providers are contractually obligated to handle your data securely and only for the purposes outlined in this Privacy Policy.

  1. Cookies and Tracking:

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies and tracking preferences.

  1. Your Choices:

6.1 Access and Correction: You can review and update your personal information by logging into your account. If you need assistance, please contact our Customer Support.

6.2 Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link provided in our emails.

  1. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us to have it removed.

  1. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will become effective when posted.

  1. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our Privacy Officer at [contact email or address].

Please review and customise this Privacy Policy to accurately reflect your company’s practices and legal requirements. It’s important to ensure that your Privacy Policy is clear, transparent, and compliant with relevant data protection laws. Consulting with a legal professional is recommended to ensure your Privacy Policy meets all legal standards.